AgaMatrix Privacy Policy

At AgaMatrix we respect your right to privacy. This Privacy Policy describes how AgaMatrix may use information that you provide, and is a part of the Terms of Use for this Website.

PLEASE READ THIS PRIVACY POLICY CAREFULLY.

At AgaMatrix we respect your right to privacy. This Privacy Policy describes how AgaMatrix, Inc. or its service providers (“we,” “us,” and “our”) may collect, use, and share information that you provide. You acknowledge that you have read and understood this policy. Providing personal information, or accessing or using this Website, constitutes acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, do not provide personal information or access or use this Website.

When you visit certain areas of our Website, request information or customer service, shop or purchase products, register for events, submit reviews, participate in surveys, subscribe to company newsletters or participate in programs administered through this Website, we may ask you to register or provide personal information and preferences.

Since its founding, AgaMatrix has worked tirelessly to improve the lives of those living with diabetes. In an effort to better understand those we serve, both individually and as a whole, AgaMatrix reserves the right to collect, analyze, or otherwise use, at the sole direction of AgaMatrix, any and all information provided on this Website by users or obtained through use of this Website.

When you provide AgaMatrix with your name, email address, mailing address, or telephone number, we may use this information to provide you products and services, communicate with you and respond to your requests, and alert you to company news, new services or products, or promotional or administrative notices. If you receive promotional email from us, you may unsubscribe at any time by following the instructions contained within the email. Additional transactional information will need to be provided during checkout for online purchases. AgaMatrix and its service providers may use this information to provide payment services, fulfill orders, and send emails regarding order status and tracking. If you submit any personal information on the behalf of another person, you represent that you have the authority to do so and to agree to this Privacy Policy on such person’s behalf.  If you choose to post a product review, you will be asked to define your own nickname. If you choose to provide your first/ last name as part of your nickname, that information will be associated with your product review.

Other Use of Personal Information

Although AgaMatrix does not sell information to third parties, we do share data with third party service providers for the following purposes:

  • To email marketing services to help us manage our email lists and send out emails,
  • To customer relations management systems to help us manage communications,
  • To process payments for online orders through online payment services, and to fulfill orders,
  • To analyze data, for example to improve our Website and products, and
  • To request management systems to help us respond to inquiries.

We will only provide those companies the information for purposes of delivery of the service, and they are prohibited from using that information for any other purpose.  This use of data is governed by the privacy policies of the third parties providing such services.

At times, we may also need to retain or disclose personal information when we believe in good faith that such action is necessary to respond to a judicial proceeding, court order or legal process, to enforce our terms and policies, or to be consistent with FDA and other governmental guidance, directions, regulations and laws.

We may also disclose information collected through this Website to our affiliates for the purposes described in this Privacy Policy. We may anonymize and aggregate data collected through the Website and use it for any purpose. We may also use or disclose your information for other purposes with your permission.

How to Access or Update Account-related Information

When you sign up for an account on the Website, personal information is collected for the purposes of providing a faster checkout process and an account history of current and past purchases. You may access your AgaMatrix account and edit your personal information at any time by using your login email and password at: https://agamatrix.com/store/customer/account/login.

Links

Our Website may contain links to other websites. AgaMatrix assumes no responsibility for the content or the privacy policies and practices of such websites. AgaMatrix encourages you to read the privacy and cookie policies of these linked sites.

How We Protect Your Personal Information

When visitors to the AgaMatrix Website provide personal information, we strive to follow generally accepted industry standards to protect the sensitive information submitted to us, both during transmission and once we receive it. AgaMatrix stores information in a controlled, secure environment. However, no method of transmission over the internet or method of electronic storage is fully secure, and we cannot guarantee its absolute security.

Business Transitions

If AgaMatrix undergoes a business transition such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. Users will be notified through a notice posted on this Website before a change of ownership or control of their personal information.

Cookie Policy

We use cookies, pixel tags, and other tracking technologies (which may include “gifs” and “web beacons”) on our Website. A cookie is a piece of data that is stored on the hard drive of your computer and is used to identify your computer on return visits to our Website. Cookies may be used to customize your visits, assist with our promotional and marketing efforts, and monitor use of our Website. If you block or decline to accept a cookie, you may still use our Website.  However, some parts of the Website may not permit access and some functionality may be lost. This Website contains links to other websites, and this Cookie Policy does not apply to those websites.

Information We Automatically Collect; Tracking

As you use the Website, we may use technologies that automatically collect and analyze non-personally identifiable information, including but not limited to: type of device (including mobile devices), operating system, browser software and version, internet service provider and IP address assigned to your computer by your service provider, language of your browser, the dates and times that you visit, access or use the Website, and location (country and city) where you are accessing our website. We aggregate this information and use it to help us maintain the web site and make it more accessible and useful. We do not share such information with third parties or combine any such information with personally identifiable information.

We collect this data via Google Analytics, a third party tool. This service does not collect your name or any other identifying information. Google’s use of the information it collects about your visits is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on future visits to this site by disabling cookies in your browser or by installing the Google Analytics Opt-out Browser Add-on. Our site does not respond to Do Not Track signals in your browser.

We may also use cookies, pixel tags, and other tracking technologies to assist in our promotional and marketing efforts. Service providers such as Google and Facebook who serve tailored advertisements on our behalf may collect information from our Website and elsewhere on the internet, to provide measurement services for online ads. For more information on opting out of the collection and use of information for ad targeting from participating ad networks, visit: http://www.aboutads.info/choices and http://www.youronlinechoices.eu/.

California

If you are a California resident, you have certain rights under California law with respect to your personal information. If you are a California resident and wish to seek to exercise any of these rights, please contact us at info@agamatrix.com.

If you are our customer and a California resident, these rights include your right to request certain information about the entities with which we have shared our customers’ personal information for such entities own direct marketing purposes during the preceding calendar year. To do so, please contact us at info@agamatrix.com.

reCAPTCHA

We have implemented reCAPTCHA on our website to help address spam and abuse. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Use.

Users Outside the United States

The European Union and other regions have laws governing data collection and use that differ from those of the United States. Wherever your country of origin, please be aware that your information, including your personal information, submitted on this Website will be transferred to the United States and processed in the United States or elsewhere. By providing your information to us, you consent to any transfer and processing in accordance with this Privacy Policy.

Children Under the Age of 13

This website is not intended for children under 13 years of age, and we do not knowingly collect personal data from children under 13. If you believe we might have any personal data from or about a child under 13, please contact us at info@agamatrix.com.

Accessing and Correcting Your Personal Data

You may review and change your personal data by sending us an e-mail at info@agamatrix.com to request access to, correct or delete any personal data that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the data to be incorrect.

Notification of Changes

This Privacy Policy was last revised June 2021. AgaMatrix may revise this Privacy Policy at any time effective on posting the revised policy on this Website, and we encourage users to review the Privacy Policy when visiting this Website. Providing personal information, or accessing or using this Website after the revision date constitutes your acceptance of the revised Privacy Policy.

Contact us

If you have any questions about this Privacy Policy, please contact us:

 

AgaMatrix, Inc.

7C Raymond Ave

Salem, NH 03079

Attn: Legal Department

 

info@agamatrix.com

 

7325-10023 Rev C